Study Background Businesses struggle to close the loop from insights to timely, targeted actions, especially across thousands or millions of business objects. There is a high dependency on individual developers and these experts resort to manual, repetitive, reactive actions. Businesses are often looking for patterns over time but it is difficult to iterate rapidly and…
THE PROJECT The Lorax study is an-platform quantitative survey to size user pain points across the FB app. The pain points cover the spectrum of the user experience, regardless of organizational structure, and therefore provides a cross-app view of user pain points representative of the user population. This allowed us: To see the most prevalent…
Cashback Rewards Checking Accounts Streamlined and automated tracking of Cashback Rewards Checking data ensuring ongoing compliance monitoring. Completed remediations totaling $11,275 refunded to members not receiving earned rewards. Conceived predictive models to facilitate price augmentation decisions surrounding Certificate of Deposit rates. Applied innovative and quantitative analytical approaches to draw conclusions and make insight to action…